Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our group of techs will do their best to reply to your help tickets in approximately 1 hour. If, however, the issue you have experienced requires the assistance of our Admin =Department,= we will address the ticket to the person on duty and will write a reply to inform you.

  • Top quality support service

  • Qualified Tech Support Service

  • We offer round the clock technical help via a ultra–fast ticketing platform built into your Control Panel. You could e–mail us anytime about any of the applications that come pre–configured on your virtual server, this includes the desired OS, the server administration panel and our custom made Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • A detailed and routinely updated articles base is incorporated into our custom–built Site Control Panel. It includes quick tips on how to conduct all the standard web site maintenance tasks. The Help area supplies detailed how to tutorials and step–by–step video courses. You can access the Help area by hitting the Help or Video buttons in the right side of each Control Panel section.