1 hour ticket response
Prompt assistance is our major responsibility and that is why we have a team of skillful techs who are prepared to offer a swift reply to any question that you might possibly have. Just post your customer support ticket from the Site Control Panel and we’ll respond within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute client support ticket response time.
An Excellent Tech Support Service
Our support engineers possess immense experience in the Linux cloud website hosting packages field and are qualified enough to find a quick solution to your problem. If, however, the case at hand is not within the competence of a customer service technician, the support ticket will be sent to a developer or administrator for further investigation.
An Intuitive Help Center
In the Site Control Panel you can find an intuitive Help Center section where you can get quick tips on how to use our hosting services. You can find the answers to your queries in our F.A.Q. archive, see more info in the web hosting account management articles or check the step–by–step video tutorials.