Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance team is qualified to instantly care for all our Linux cloud website hosting packages customers’ problems and guidance questions. Via our ticketing system, you’ll be able to post your issue and a support team member will go back to you within maximum 60 minutes. In reality, practice has shown us that the typical solution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any issue you may have relating to Info-Vision’s offerings. We have got employees on duty on a regular basis to present assistance at any time when required. You can use the ticketing system or drop an e–mail whenever you want, or you can grab the telephone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Info-Vision has built–in a substantial practical knowledge base into the Control Panel so as to obtain beneficial step–by–step guidelines whenever you want. Each section of the Control Panel possesses its own contextual support area presenting a group of how–to articles. We have also prepared educational videos to offer you with a much better visual representation of exactly how to complete any presented task.