A 99.9% Server Uptime
The principal advantage of developing your very own cloud website hosting system is that you don’t have to be worried about compatibility – you design a special set of software apps in such a manner as to be compatible with a specific set of hardware components. The final result is something far more solid and reliable, because there are less potential chances of failure. We have built our cloud hosting system using time–tested hardware components coupled with a seriously tweaked version of Security–Enhanced Linux so as to set up a completely riskless home for your own personal web sites.
That is the reason why, with all our Linux cloud website hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on first–rate hardware components built by Juniper. And on every router, we’ve put a firewall with a sophisticated set of rules in an effort to filter out all dubious requests.
Because of this, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to reduce all potential risks with our cloud hosting plans and although we offer outstanding support, there are occasions when the client is simply not happy with what we have to offer. Or he wants to move to a more powerful hosting solution, like a virtual private server or even a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not completely happy, you will receive a refund.
24/7 Technical Support
We’ve attentively hand–picked each individual member of our 24x7 support department to make certain that we can provide the best possible customer support you can possibly get. Each of our technicians has several years of experience working with web hosting accounts behind his back, hence they know what they are doing. And they are available 24x7 – you’ll be able to reach them at any time and they will respond to you as fast as possible.
Their average support ticket response time is under 20 minutes, while with other hosting suppliers you are forced to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be responded to in less than sixty minutes.