Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic available together with the Virtual Private Servers and the dedicated servers will involve.
Apart from having more resources, a reason why you can get your own hosting server and use it instead of a shared hosting plan is that you can install and run a wide variety of software. With a shared account, you could use programs, that do not need root access and aren't installed server-side, so in the event that you need specific software for your web sites, you can't install it on a shared server. This is not the case with a server of your own in which you'll be able to install anything you want. The downside is that you may not have much experience and managing your own server is more challenging that managing a shared web hosting account where the company takes care of the majority of things. That's why we offer an extra service for our hosting server packages called Installation & Troubleshooting and you could take advantage of it any time that you experience any issues with the management of your machine.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any of the Linux dedicated servers hosting packages we offer at any time that you need it. In case you need some custom work from our admins right after your server is set up, you can acquire the upgrade during the hosting server signup process, or when you need something to be performed afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your server, so in the event that you encounter any problems to install a third-party software or some app gives errors and does not work the way it should, our specialists shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.